We're undergoing system maintenance on our self service platform. If you experience any issues, please try again later or contact the team

Our Insurance
Car & Vehicle
Get a car quote
Compare all products
Start your research here
Comprehensive
Third Party, Fire & Theft
Third Party
Caravan Insurance
Motorcycle Insurance
Motorhome Insurance
Classic Vehicle Insurance
Trailer Insurance
Home & Contents
A white house with front garden
Home Insurance
Compare Contents Products
Start your research here
Home & Contents
Landlord Insurance
Renters Insurance
Small Business Insurance
Man in safety gear at construction site
Small Business Insurance
More Insurance
Young family playing in yard
Health Insurance
Partner product
Pet Insurance
Partner product
Travel Insurance
Partner product
Life Insurance
Partner product
Manage Policy
Login / register
My AA Insurance
Pay / renew policy
Policy documents
Change your details
Claim
Start a claim
Comprehensive Car
Third Party Car
/ Third Party Fire & Theft
Home / Contents
Landlord
Caravan / Trailer
Motorcycle
Motorhome
Classic Vehicle
Small Business
Windscreen claim
Save time, get things sorted online
Comprehensive Car
Third Party Fire & Theft
Two children looking at a tablet
Claim FAQs
More about claims
Get a quote
Help & Contact
Login / register
Help & Contact
Home /
Living Room

Living Room Blog

Simplifying insurance
In your community
Natural hazards and weather
On the road
At home

Smart solutions. Everyday inspiration.

Simplifying insurance

Insurance terminology can be confusing. We’re here to make things easier, with guides to help you navigate your insurance, understand key terms, and let you know what you can expect at claim time.
Understanding your premium
‘Premium’ is a common term that you might come across when you take out insurance, at renewal and at claim time. We’ll explain what an insurance premium is and give you a breakdown of a few key factors that influence the amount of premium you’re charged.
Three common questions about your insurance premium
A premium is the dollar amount that you pay for an insurance policy each year. Many factors go into calculating your insurance premium and can influence the cost of your premium changing year on year. Here are answers to three common questions about premiums.
Understanding your excess
‘Excess’ is a term you will come across when looking into insurance and it’s important to understand what it means so that you can plan accordingly and ensure there aren’t any surprises at claim time.
View all articles

In your community

At AA Insurance we genuinely care about the future of young people, helping families, and having a positive impact in the community. You can find out the latest news about our sponsorships and partnerships right here.
Presenting our 2025 Big Little Sponsorship winners
Now in its sixth year, the 2025 Big Little Sponsorship saw an incredible response from communities across the country. With the generous support of our partners at Eden Park, we're thrilled to announce this year’s deserving winners.
Nominations are open for the Big Little Sponsorship 2025!
The Big Little Sponsorship is back for the sixth time, with even more chances to win! This year, you can give your local primary school a chance to win one of four $10,000 sports grants.
Strengthening our communities with the Student Volunteer Army (SVA)
Our social impact partnership with the Student Volunteer Army (SVA) enables us to build stronger, more resilient communities to help protect our customers and the things they care about.
View all articles

Natural hazards and weather

Knowing how to prepare, respond and recover from a natural hazards or weather event can help you and your household stay safe. Here are a few resources to get you started.
Looking after your car in winter
It can be hard to know how to look after your car during the colder months. We’ve put together a few tips to help you prepare your car and so you’re ready if your windscreen freezes or your locks seize up this winter.
Looking after your home in winter
Cold weather can be hard on our homes and our health. We’ve put together a few tips to help you get your home ready for the winter ahead.
Home insurance: what to expect when you make a claim after a storm or flood
We’ve outlined each step of the claims process so you know what to expect if you need to make a claim after a storm or flood for damage to your home and land.
View all articles

On the road

Car? Motorcycle? Bicycle? However you choose to travel, we’ve got handy guides to help give you peace of mind so you can enjoy the open road.
Hello sunshine. Goodbye sunnies?
It’s all too easy to lose glasses or sunglasses in summer, whether you're at the beach, in the water or over the side of a boat. Thanks to our optional extra, you can choose to reduce your excess for claims on your eyewear.
Are you driving one of New Zealand’s most stolen cars?
In 2024, our team at AA Insurance managed more than 8,204 stolen vehicle claims and paid out $34 million in claims to customers. Some models proved more popular with thieves than others. Here’s our list of the most stolen vehicles of 2024.
Buying your first car? Tips to help you buy with confidence
Buying your first car can feel like a huge undertaking. From choosing the right model to finding one within your budget, the decisions you make along the way may help ensure you buy a car that’s right for you. We’ve got a few tips to help you buy with confidence.
View all articles

At home

Whether you own or rent, we’ve got some tips to help you protect your home and contents.
Fire safety at home
As the number of electrical appliances in our homes continues to grow, so does the risk of home fires. Faulty or overheating electrical appliances are common causes of large home fires in New Zealand. Here are some useful tips to help you stay fire safe in your home.
Protecting yourself from online scams and fraud
Globally, cyberattacks are on the rise and have become more sophisticated over time, so it’s more important than ever to stay vigilant and take precautions to keep yourself safe from online scammers.
A first home buyer's guide to insurance
Between searching for your dream home to making an offer, there are many things to think about when you’re buying a home, especially for those who’ve never done it before. Here are a few common questions from first home buyers.
View all articles

DISCLAIMER: The content on this website is for information only. The information is of a general nature and does not constitute financial advice or other professional advice. To the extent that any of the above content constitutes financial advice, it is class advice only. Before taking any action, you should always seek financial advice or other professional advice relevant to your personal circumstances. While care has been taken to supply information on this website that is accurate, no entity or person gives any warranty of reliability or accuracy, or accepts any responsibility arising in any way including from any error or omission.