We’ll usually need information such as the make, model and brand of the item(s) you're claiming on, but if you don't have those details handy, you’ll still be able to start your claim online. Just enter as much information as you can and your Customer Manager will get in touch within two working days, if not sooner. This may take longer for claims made over the weekend, on a public holiday, or during a high-demand weather event.
What information is needed to report my damaged item(s)?
This provides general information only and is not intended to be a recommendation or personalised financial advice. Excesses, terms, conditions, limits and exclusions apply to AA Insurance Limited’s policies. Please check the policy wording and your schedule for details of cover. The provision of cover is subject to the underwriting criteria that apply at the time.
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