Cancel your policy

If you have a car, home, contents or landlord policy which started before 28/04/2025, you're able to cancel your policy using My AA Insurance. Simply log in, select the policy you wish to cancel, select 'Update your policy' from the menu, then 'Cancel policy' and complete the requested details.

If you started a new policy with a start date on or after 28/04/2025, cancellations using My AA Insurance are not currently available.

For any other policies, to cancel a new policy or if you'd prefer to arrange this with a member of our team, please contact us.

Or call us on 0800 500 213 with your policy details and the date you want it cancelled.

Our contact centre is open from 8am - 8pm Monday - Friday and 8am - 6pm on weekends and public holidays.

Depending on the number of policies you are cancelling, and whether or not other details need to be changed, the call will take around five minutes.

Please be aware that if your policy is paid by direct debit instalments, there may be an outstanding amount still left to be paid. A consultant will discuss this further with you, if necessary.