Auckland, 30 November 2018 – A strategy focused on customers, the learning and development of its staff, and company performance has paid off two-fold for AA Insurance after winning Learning Program and Direct General Insurance Company of the Year at the 2018 New Zealand Insurance Industry Awards last night.
This year was the first time AA Insurance entered the Insurance Learning Program of the Year award for its Work at Home Program, designed to meet the needs of a changing workforce. The award recognises a genuine commitment of organisations to improve the professionalism of staff through the development and launch of a learning program.
The Direct General Insurance Company award recognises organisations that have demonstrated strong performance and outstanding service for their customers in New Zealand. This award was held by AA Insurance for over four consecutive years until 2016.
AA Insurance was also a finalist in the Women’s and Youth Employer awards.
“These awards are a fabulous acknowledgement of AA Insurance’s inclusive, supportive culture, and the amazing people who work here and look after our customers every day,” says Chris Curtin, Chief Executive at AA Insurance. “It also recognises our forward-thinking people strategy that was designed to support everyone at all levels in the organisation.”
“To be honoured with these awards is validation of the way we’re doing things, not only for our customers, but for our staff as well, and we couldn’t be prouder,” Chris says.
About AA Insurance
AA Insurance is a New Zealand-based joint venture between Vero Insurance New Zealand Limited and the New Zealand Automobile Association Limited ('NZAA'). Vero is owned by Suncorp Group Limited, a listed Australian company. NZAA is an incorporated society that is governed by a National Council and Board. Since 1994 we have provided home, contents and car insurance in New Zealand and in 2018 we introduced small business insurance.
We underwrite our own policies and sell direct to New Zealanders. Our New Zealand-based teams looks after 560,000+ customers with more than 1,100,000 policies. Standard and Poor's (Australia) Pty Ltd has given us an Insurer Financial Strength Rating of AA- (Very Strong).
We are consistently recognised in industry awards and honours. This includes being voted the Reader's Digest Most Trusted General Insurer for 14 years running, named Canstar's 2023-2024 Outstanding Value Award winner for Home and Contents insurance and ranked 6th among 50 of New Zealand's top consumer-facing corporates in the Kantar Corporate Reputation Index in 2024.
Find out more at www.aainsurance.co.nz
For more information please contact:
AA Insurance Media Team
mediacontact@aainsurance.co.nz
