Gisborne family who lost everything in Cyclone Gabrielle gifted a car by local panel beaters

Six months on from the devastation caused by Cyclone Gabrielle, a local Gisborne family has had their spirits lifted, thanks to the generosity of Phil and Maria Wilkens – owners of the local panel beaters, DJ Mac Panel & Paint.

The idea to recondition and donate a vehicle to a family in need came to Phil and Maria as they talked about how they could help their community devastated by the destruction caused by Cyclone Gabrielle.

Putting their organisational and repair skills to good use, the couple approached repair partner AA Insurance who donated a written off vehicle, which the panel beaters fully reconditioned and restored. Maria and Phil worked with local charity, The Sunrise Foundation, to design a nomination process for deserving families to share their stories and to assist in selecting the winners, and the “Wheels of Hope” concept was born.

Maria says, “After purchasing our business last year and moving to Gisborne, seeing the devastation in our new community was heartbreaking. We wanted to use our skills and networks to give back to a local family and we were delighted by the generosity of AA Insurance and the Sunrise Foundation who helped us bring Wheels of Hope to life.”

Local family Steffanie and Shane Miller were selected to receive the vehicle from more than a dozen worthy nominations.

The Millers and their two young daughters lost all their possessions in Cyclone Gabrielle when their house was flooded shoulder deep, pink stickered and had no insurance cover. After the recent heavy rain, an 80-year-old tree subsequently fell over and landed on their car – their last remaining possession.

Elated by the news of their win, Steffanie says, “The aftermath of the Cyclone has been a really tough period for the whole of Tairāwhiti Gisborne, and we are blown away by the generosity of DJ Mac Panel & Paint, AA Insurance and all the sponsors involved. A new car is going to make a huge difference to our lives.”

AA Insurance Head of Motor Claims, Beau Paparoa, says, “As one of our key suppliers in Gisborne, we were thrilled to be able to support DJ Mac Panel & Paint and this fantastic initiative by sourcing the vehicle with our partners Turners. We have also offered the Miller family a 12-month comprehensive motor insurance policy to get them back on their feet and keep their new vehicle safe.”

“Being able to support a local family through Wheels of Hope has been so rewarding. Our hope is that it inspires others to consider how they can rally around their community in times of hardship,” concludes Maria.

About AA Insurance

AA Insurance is a New Zealand-based joint venture between Vero Insurance New Zealand Limited and the New Zealand Automobile Association Limited ('NZAA'). Vero is owned by Suncorp Group Limited, a listed Australian company. NZAA is an incorporated society that is governed by a National Council and Board. Since 1994 we have provided home, contents and car insurance in New Zealand and in 2018 we introduced small business insurance.

We underwrite our own policies and sell direct to New Zealanders. Our New Zealand-based teams looks after 560,000+ customers with more than 1,100,000 policies. Standard and Poor's (Australia) Pty Ltd has given us an Insurer Financial Strength Rating of AA- (Very Strong).

We are consistently recognised in industry awards and honours. This includes being voted the Reader's Digest Most Trusted General Insurer for 14 years running, named Canstar's 2023-2024 Outstanding Value Award winner for Home and Contents insurance and ranked 6th among 50 of New Zealand's top consumer-facing corporates in the Kantar Corporate Reputation Index in 2024.

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