The following home emergencies are covered subject to service exceptions:
- Internal leak
- Broken or damaged ventilated heating / cooling system
- Blocked pipe
- Blackout or power failure in the house
- Broken tap or showerhead
- Locked out of the house
- Burst pipe
- Broken glass
- Broken or burst hot water system
- Gas leak
Service exceptions include natural disasters, major structural damage and repairs requiring specialist brand knowledge, equipment or components. For a full description of service inclusions and exclusions please refer to the Terms and Conditions.