Auckland, 14 November 2016 – While customers affected in this morning’s earthquake are being advised to look after their own safety first, AA Insurance is ready to help with temporary accommodation and urgent repairs to make homes safe.
For customers not in immediate need, there’s no rush to make a claim. Take these steps in order to help with your EQC claim, and to keep your home safe after damage has occurred.
Keep or take photos of any damaged items, including spoilt food if your power has gone off
If possible, pack fragile items away until the aftershocks subside
Keep clear of broken windows or roofs
Take care when cleaning up broken glass or securing roofing
Remove any fallen debris from footpaths and walkways, if you can do this safely
If your vehicle has been severely damaged do not attempt to drive it
AA Insurance customers should call 0800 500 216 for any further information
About AA Insurance
AA Insurance is a New Zealand-based joint venture between Vero Insurance New Zealand Limited and the New Zealand Automobile Association Limited ('NZAA'). Vero is owned by Suncorp Group Limited, a listed Australian company. NZAA is an incorporated society that is governed by a National Council and Board. Since 1994 we have provided home, contents and car insurance in New Zealand and in 2018 we introduced small business insurance.
We underwrite our own policies and sell direct to New Zealanders. Our New Zealand-based teams looks after 560,000+ customers with more than 1,100,000 policies. Standard and Poor's (Australia) Pty Ltd has given us an Insurer Financial Strength Rating of AA- (Very Strong).
We are consistently recognised in industry awards and honours. This includes being voted the Reader's Digest Most Trusted General Insurer for 14 years running, named Canstar's 2023-2024 Outstanding Value Award winner for Home and Contents insurance and ranked 6th among 50 of New Zealand's top consumer-facing corporates in the Kantar Corporate Reputation Index in 2024.
Find out more at www.aainsurance.co.nz
For more information please contact:
AA Insurance Media Team
mediacontact@aainsurance.co.nz
