Contents Insurance
Join over 200,000 Kiwis who trust us to cover their precious possessions. Choose our comprehensive contents insurance today.
This is an independent tool provided by the company ‘Sum Insured Pty Ltd’ and the estimate produced is not shared with AA Insurance. The calculator does not constitute financial advice and you must make your own decision on the sum insured for your contents insurance that is appropriate for your own personal circumstances.
Information for renters
If you are flatting, you only need to include the value of your own personal items, not property owned by your flatmates.
You can still use the calculator by adjusting your responses to only select the rooms your belongings are in (for example, your bedroom) and the items you personally own.
Information for landlords
If you want to calculate your sum insured for Landlord contents, please refer to the policy document as there is limited cover in this instance.
Canstar Outstanding Value Award winner. *
Awarded by Canstar as the 2023 - 2024 Outstanding Value Award winner. Find out more.
Overview
Our most comprehensive cover
Cover your contents against accidental damage, burglary, fire, storm, flood, and natural disaster.
Accidental damage
You're covered for sudden, unforeseen and unintended damage such as knocking over a TV, making it unusable.
NZ-wide cover
Whether you're at home or on the road, we'll replace you stuff if it gets stolen or accidentally damaged.
Legal liability
If you accidentally damage someone else's property we'll cover you for up to $2 million if you were legally liable.
Helping you save
with higher excesses
You're in control
Choose the best cover to suit your needs, from our two cover options. Compare here.
More reasons to choose us
Buy, manage, and claim online
New Zealand call centre
Personal Claim Manager
24/7 claims support
Cancel your policy anytime
Optional extras
$100 excess on eyewear
Reduce your to $100 for claims on spectacles, sunglasses and contact lenses.
Hearing aid cover
This means you won't need to pay an excess if your claim is just for your hearing aids.
Be mindful of
This page contains a summary of key benefits. Excesses, terms, conditions, limits and exclusions apply to these policies. Please read the policy document for full details of cover. The provision of cover is subject to the underwriting criteria that apply at the time.
Compare cover
$3,000 adjustable limit
$2,500 adjustable limit
$1,000 limit applies
$500 limit applies
For loss or damage from burglary, fire, storm or natural disaster only, except for items you choose an optional extra for.
Optional extra:
Optional extra
Optional extra:
Optional extra
Optional extra
Optional extra
Policy documents
Additional documents
Looking for your or ? You can request these through My AA Insurance by navigating to the 'Your documents' section under the relevant policy.
Claiming
If you have been in an accident
First, make sure that everyone is safe and out of danger - call an ambulance, the police or other emergency services departments if necessary.
What to do at claim time
Make sure your home is safe and secure
If your home has been damaged, make sure everyone involved is safe and, if you need to, call emergency services. For example, if there has been a theft, burglary or vandalism, or an attempt at these, call the police immediately. Once it's safe to do so, you should make sure your home is secure.
Submit a claim
Report your claim online, and one of our Customer Managers will get in touch within five working days. Or call us on 0800 500 216 if your situation is urgent - it will take about 15 minutes to lodge your claim. Let us know if your home is no longer safe or secure.
We'll get you sorted
A Customer Manager will keep you fully informed about your claim's progress. They will process your claim as quickly as possible, so that you can get back to normal.
Things to keep in mind
Securing and maintaining your contents
You must, at your cost and expense, maintain your contents in good repair, secure your contents, and take all reasonable precautions to prevent loss occurring.
Proof of purchase
If you need to make a claim on your contents, receipts and valuations are a good way to show what you are claiming on. If you don't have a receipt of valuation, you can also use photos, financial statements or records kept by the shop where you purchased the item.
Wear and tear
As our policies are designed to cover sudden and unforeseen damage, we don't cover loss that occurs over time, such as wear and tear.
FAQs
Customer testimonial
Jacinda's story
We put our customers' needs first and pride ourselves on working with them to help eliminate stress and uncertainty.
Fortunately for Jacinda, she had car and contents insurance with us. So when she had to claim on both her car and her phone on the same day, we kept in touch through the entire process. And we sorted both her phone and her car within a week.