It's important to ensure your postal and residential address are up to date when you move. This is also a good time to ensure your other contact details, like your phone number and email address, are up to date.
If you have a car, home or contents policy with us, you must update your address and any other applicable details. For example, you must update where your car is parked and where your contents are normally kept or stored. For full details on what you need to do when your circumstances change including when you change address, see your policy document.
Updating your residential address
You can update the residential address on your car policy through My AA Insurance. Simply follow the instructions in our FAQ How do I update my address on My AA Insurance?
If you have home or contents insurance and need to update your address, we'll need to update these details for you. Simply contact us and we'll be able to help get this sorted. You can find out more about how your contents are covered while moving home here.
Updating your contact preferences
You can update your contact preferences on your car, home, contents or landlord policy through My AA Insurance. Simply follow the instructions in our FAQ How do I update my contact details through My AA Insurance?
Changes made through My AA Insurance are specific to each policy they’re made on. If you have more than one policy, you'll need to update each policy individually to ensure your details are correct.
If you have other policies you'd like to update, or if you need to update your personal contact information like your postal address, phone number and/or email address, or the email address you use to log in to My AA Insurance, please contact us.