Customers affected by the No Claims Bonus benefit error can expect to hear from us via letter, email and/or text. We aim to provide further information and arrange refunds, including compensation, for eligible customers as soon as possible.
When will I receive a refund if I am affected by the No Claims Bonus benefit error?
When will I receive a refund if I am affected by the No Claims Bonus benefit error?
Was this article helpful?
In this section
In my Policy Loyalty Reward refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?I have received a letter, email or text asking me to complete a form for a missed Policy Loyalty Reward. Is this a scam?What if I have multiple Car Insurance policies with AA Insurance that may have been affected by missed Policy Loyalty Reward?What is the process for refunding customers affected by any missed Policy Loyalty Reward?When will I receive a refund if I am affected by any missed Policy Loyalty Reward?What is the compensation I’ve received as part of the Policy Loyalty Reward refund? How has it been calculated?Will I get a refund if I’m impacted by any missed Policy Loyalty Reward?Why are you refunding customers for missed Policy Loyalty Reward?I have received a letter, email or text asking me to complete a form for a No Claims Bonus benefit error. Is this a scam?What if I have multiple Comprehensive Car Insurance policies with AA Insurance that may have been affected by the No Claims Bonus benefit error?See more