If we have your payment details on file, we’ll use these to arrange your refund. If we don’t have your payment details, we’ll ask you for them in our email or letter. We’ll provide two options to collect your bank account details: a secure webform, and a call centre number.
What is the process for refunding customers affected by any missed Policy Loyalty Reward?
What is the process for refunding customers affected by any missed Policy Loyalty Reward?
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In my Policy Loyalty Reward refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?I have received a letter, email or text asking me to complete a form for a missed Policy Loyalty Reward. Is this a scam?What if I have multiple Car Insurance policies with AA Insurance that may have been affected by missed Policy Loyalty Reward?What is the process for refunding customers affected by any missed Policy Loyalty Reward?When will I receive a refund if I am affected by any missed Policy Loyalty Reward?What is the compensation I’ve received as part of the Policy Loyalty Reward refund? How has it been calculated?Will I get a refund if I’m impacted by any missed Policy Loyalty Reward?Why are you refunding customers for missed Policy Loyalty Reward?I have received a letter, email or text asking me to complete a form for a No Claims Bonus benefit error. Is this a scam?What if I have multiple Comprehensive Car Insurance policies with AA Insurance that may have been affected by the No Claims Bonus benefit error?See more