Your security and privacy are important to us. To be confident that what you receive is legitimate, check the email address or web address contains aainsurance.co.nz or is from our SMS/text number 8662. We’ll never ask you for passwords or PIN numbers. Feel free to call us if you feel unsure.
We’ve identified that some customers may not have had their Policy Loyalty Reward applied to their current or previous AA Insurance Car insurance policy as we intended, and we’re committed to making things right for these customers. For customers where we don’t have their bank account details or the details we hold could be out of date, we’re asking customers to upload these into a secure webform or contact our team on 0800 080 841 9am - 5pm Monday to Friday.